An ordering machine is a self-service ordering device used in restaurants or fast food restaurants. Customers can select food and drinks from the menu through a touch screen or buttons, and then pay for the order. Ordering machines can offer a variety of payment methods, such as cash, credit card, or mobile payment. It can help restaurants improve efficiency, reduce labor costs, and reduce ordering errors caused by language barriers or communication issues.
For restaurants, attracting customers to enter the store to dine is only the beginning of intelligent services. After consumers start ordering, how to help restaurants improve profitability through the application functions of self-service ordering machines is the real purpose of intelligence... Let’s take a look at how self-service ordering machines can improve restaurant profitability.
The restaurant has introduced a touch screen payment kiosk. Customers order on the touch screen of the ordering machine. They will select the dishes, receive the meal dispenser next to the ordering machine, and enter the dispenser number; they can use We-chat or Ali-pay when confirming the order. To pay with the payment code, you only need to swipe the scanning window of the self-service ordering machine to complete the payment successfully; after completing the payment, the self-service ordering machine automatically prints out the receipt; then the consumer takes a seat according to the table number on the receipt and waits for the meal. This process improves customer ordering efficiency, optimizes restaurant service quality, and reduces restaurant labor costs.
In addition to taking into account the dining habits of ordinary consumers, restaurant owners must also consider the marketing needs of restaurant operators as the focus of their services. Traditional fast-food restaurants often need to post food promotion posters in the store. However, the process of designing, printing, and logistics for a paper poster is cumbersome and inefficient. However, self service pos system can play advertisements when no one is ordering. model to promote its brand (recommended dishes, special packages, etc.) and help restaurants achieve faster and more frequent real-time marketing.
The intelligent self service payment kiosk system can view analytical data such as dish sales rankings, turnover, customer preferences, member statistics, and analysis through the background. Restaurant owners and chain headquarters can understand the real needs of customers based on data analysis.
The operating procedures for using self-service ordering machines in restaurants:
1. After the guest enters the restaurant, he goes to the touch screen of the self-service ordering machine to order by himself and selects the dishes he wants. After ordering, the "page to select payment method" pops up.
2. We-chat payment and Ali-pay scan code payment are available. The whole process only takes a few dozen seconds to complete the payment.
3. After the checkout is successful, a receipt with a number will be printed. The guest will keep the receipt. At the same time, the kitchen will receive the order, complete the catering work, and print the receipt.
4. After the dishes are prepared, the meal will be delivered to the guest according to the number on the receipt in the guest's hand, or the guest can pick up the meal at the pick-up area with the ticket (optional queuing module).
Today's catering industry is highly competitive. In addition to dishes and store locations, service levels must also be improved. Self-service ordering machines can help merchants improve work efficiency, meet customer needs, and create a pleasant dining environment for restaurants!
Features of the ordering machine include:
Self-service: Customers can choose the food and drinks on the menu and complete payment, which reduces labor costs and improves efficiency.
Diverse payment methods: Ordering machines usually support multiple payment methods, including cash, credit card, mobile payment, etc., making it easier for customers to choose their preferred payment method.
Information display: The ordering machine can display detailed information on the menu, such as food ingredients, calorie content, etc., providing customers with more choices and information.
Accuracy: Ordering through an ordering machine can reduce ordering errors caused by language barriers or communication problems, and improve ordering accuracy.
Improve efficiency: Ordering machines can reduce the time customers spend queuing and improve the overall efficiency of the restaurant.
Ordering machines can be used in various catering establishments and fast food restaurants, such as:
Fast food restaurants: Self service kiosk pos system allow customers to order and pay by themselves, improving ordering efficiency and reducing queuing time.
Cafeteria: Customers can choose their favorite food and drinks through the ordering machine, which is convenient and fast.
Coffee shop: Customers can use the ordering machine to quickly order coffee or other drinks and pay.
Bars and hotel restaurants: Ordering machines can be used to quickly order and pay, reducing labor costs and improving efficiency.
Hospital and school canteens: Ordering machines can be used to provide self-service ordering services to facilitate customers to choose meals.
Data statistics: The ordering machine can record customers' ordering preferences and consumption habits, providing data support and analysis for restaurants.
In short, ordering machines can be used in any catering establishment that needs to provide fast and convenient ordering and payment services. The ordering machine has the characteristics of self-service, diversified payment methods, information display, accuracy, improved efficiency, and data statistics.
Post time: Jan-26-2024