Ikhiyoski yoku-oda kwesikrini esithintwayoiyisisetshenziswa sokuzisiza, esisebenzisanayo esivumela amakhasimende ukuthi afake ama-oda okudla neziphuzo ngaphandle kwesidingo sokuxhumana kwabantu.Lezi zikhiqizo zifakwe isixhumi esibonakalayo sesikrini esithintwayo esivumela amakhasimende ukuthi aphequlule imenyu, akhethe izinto, enze ama-oda azo ngendlela oyifisayo, futhi enze izinkokhelo, konke ngaphandle komthungo nangempumelelo.
Asebenza kanjani amaKiosks oku-Touch Screen?
Amakhiwokhi oku-oda kwesikrini sokuthinta aklanyelwe ukuthi abe lula futhi asebenziseke kalula.Amakhasimende angakwazi ukuya ku-kiosk, akhethe izinto afuna ukuzi-oda kumenyu yedijithali, futhi enze ngendlela oyifisayo ama-oda awo ngokusekelwe kulokho akuthandayo.Isixhumi esibonakalayo sesikrini esithintwayo sivumela ukuzizwisa okushelelayo nokusebenzisanayo, ngezinketho zokwengeza noma zokususa izithako, khetha osayizi bezingxenye, nokukhetha kuzici ezihlukahlukene zokwenza ngokwezifiso.
Uma ikhasimende seliqedele i-oda lalo, lingadlulela esikrinini sokukhokha, lapho lingakhetha khona indlela yokukhokha eliyithandayo, njengekhadi lesikweletu/ledebhithi, inkokhelo yeselula, noma ukheshi.Ngemuva kokuthi ukukhokha kucutshungulwe, i-oda lithunyelwa ngqo ekhishini noma kubha, lapho lilungiswa khona futhi ligcwaliseke.Amakhasimende angakwazi-ke ukuqoqa ama-oda awo endaweni ekhethiwe yokulanda noma alethwe etafuleni lawo, kuye ngokusetha kwesikhungo.
Izinzuzo zeSelfOukubusaSuhlelo
Amakhiwokhi oku-oda kwesikrini sokuthinta anikezela ngezinzuzo eziningi kumabhizinisi nakumakhasimende.Ake sibhekisise ezinye zezinzuzo ezibalulekile zale mishini emisha.
1. Okuhlangenwe nakho Kwekhasimende Okuthuthukisiwe: Amakhiwokhi oku-oda kwesikrini sokuthinta ahlinzeka amakhasimende ngendlela elula nephumelelayo yokufaka ama-oda awo.Isixhumi esibonakalayo esibonakalayo nezici ezisebenzisanayo zenza inqubo yoku-oda isheshe futhi ibe lula, kunciphisa izikhathi zokulinda futhi kuthuthukisa ukwaneliseka kwamakhasimende kukonke.
2. Ukunemba Okungeziwe Kwe-oda: Ngokuvumela amakhasimende ukuthi afake ama-oda awo ngqo ohlelweni,self service kiosk umshiniukunciphisa ubungozi bamaphutha okungenzeka uma imiyalo idluliswa ngomlomo.Lokhu kusiza ukuqinisekisa ukuthi amakhasimende athola izinto eziqondile azicelile, okuholela ekunembeni kwezinga eliphezulu kanye nezimo ezimbalwa zokunganeliseki.
3. Amathuba Okuthengisa Nokuthengisa Ngokuphambana: Amakhiwokhi oku-oda esikrinini sokuthinta angase ahlelwe ukuze asikisele izinto ezengeziwe noma ukuthuthukiswa ngokusekelwe ekukhethweni kwekhasimende, okuhlinzeka amabhizinisi ngamathuba okuthengisa kanye nokudayisa imikhiqizo ehlukahlukene.Lokhu kungaholela ekwenyukeni kwamanani e-oda amaphakathi kanye nemali engenayo ephezulu yebhizinisi.
4. Ukusebenza Okuthuthukisiwe: Ngezindawo zoku-oda isikrini sokuthinta, amabhizinisi angakwazi ukuhlela inqubo yawo yoku-oda futhi anciphise umsebenzi kubasebenzi bangaphambili.Lokhu kuvumela abasebenzi ukuthi bagxile kwezinye izici zesevisi yamakhasimende, njengokuhlinzeka ngosizo lomuntu siqu kanye nokubhekelela izidingo ezithile zamakhasimende.
5. Ukuqoqwa nokuhlaziywa kwedatha: Kuhlelo lwe-iosk loku-odaingathwebula idatha ebalulekile ngokuncanyelwayo kwekhasimende, amathrendi e-oda, nezikhathi zoku-oda eziphezulu.Le datha ingasetshenziselwa ukwazisa izinqumo zebhizinisi, ezifana nokwenza kahle imenyu, amasu entengo, nokuthuthukiswa kokusebenza.
6. Ukuvumelana nezimo nokwenza ngendlela oyifisayo: Amabhizinisi angabuyekeza kalula futhi enze ngendlela oyifisayo imenyu yedijithali kumakhikhikhi woku-oda esikrinini sokuthinta ukuze abonise izinguquko ekunikeni, amaphromoshini, noma izinto zesizini.Lokhu kuvumelana nezimo kuvumela izibuyekezo ezisheshayo nezingenamthungo ngaphandle kwesidingo sezinto eziphrintiwe.
Umthelela Kumabhizinisi Namakhasimende
Ukwethulwa kweI-kiosk yoku-oda ngokwakho ibe nomthelela omkhulu kuwo womabili amabhizinisi nakumakhasimende embonini yokudla neziphuzo.
Emabhizinisini, amakhiwokhi oku-oda isikrini sokuthinta anamandla okushayela ukusebenza kahle, ukunciphisa izindleko zabasebenzi, nokukhulisa imali engenayo.Ngokuzenzakalela inqubo yoku-oda, amabhizinisi angakwazi ukwaba kabusha izinsiza kwezinye izindawo zokusebenza kwawo, okuholela ekukhiqizeni okuthuthukisiwe nokongiwa kwezindleko.Ukwengeza, ikhono lokuthwebula nokuhlaziya idatha kusuka kumakhiwokhi oku-oda esikrinini sokuthinta asiza amabhizinisi ukuthi enze izinqumo eziqhutshwa idatha ezingathuthukisa ukunikezwa kwawo kanye nolwazi lwamakhasimende lulonke.
Ngokombono wekhasimende, amakhiwokhi oku-oda esikrinini sokuthinta anikeza ukunethezeka, ukulawula, nokwenza ngendlela oyifisayo.Amakhasimende ayakwazisa ikhono lokuphequlula imenyu yedijithali ngesivinini sawo, enze ama-oda awo ngendlela athanda ngayo, futhi enze izinkokhelo ezivikelekile ngaphandle kokulinda emgqeni noma axhumane nomuntu ophatha imali.Le ndlela yokuzisiza ihambisana nesidingo esikhulayo sokuhlangenwe nakho okungenamthungo nokungathinteki, ikakhulukazi ngenxa yobhubhane lwe-COVID-19.
Ngaphezu kwalokho, amakhiwokhi oku-oda kwesikrini esithintwayo abhekelela okuthandwa ngabathengi abanolwazi lwezobuchwepheshe abajwayele ukusebenzisa ukuxhumana kwedijithali ezicini ezihlukahlukene zokuphila kwabo.Imvelo yokusebenzisana yalezi zikhiqizo ihlinzeka ngendlela ehehayo nesimanje ukuze amakhasimende asebenzisane namabhizinisi, athuthukise isipiliyoni sawo sokudlela noma sokuthenga.
Izinselelo Nokucatshangelwa
Nakuba amakhiwokhi oku-oda kwesikrini esithintwayo anikeza izinzuzo eziningi, kukhona futhi izinselele nokucatshangwa okufanele amabhizinisi akubheke lapho esebenzisa lawa madivayisi.
Okunye okukhathazayo okuyinhloko umthelela ongaba khona ezindimeni zendabuko ngaphakathi kwemboni yokudla neziphuzo.Njengoba amakhiwokhi oku-oda kwesikrini esithintwayo enza ngokuzenzakalelayo inqubo yoku-oda, kungase kube novalo phakathi kwabasebenzi mayelana nokususwa emsebenzini noma izinguquko emisebenzini yabo.Kubalulekile ukuthi amabhizinisi axhumane ngokusobala nabasebenzi bawo futhi agcizelele ukuthi amakhiwokhi oku-oda esikrini sokuthinta enzelwe ukuhambisana, kunokuthatha indawo, ukusebenzisana kwabantu kanye nesevisi.
Ukwengeza, amabhizinisi adinga ukuqinisekisa ukuthi amakhikhiwo woku-oda esikrinini sokuthinta asebenziseka kalula futhi afinyeleleka kuwo wonke amakhasimende, okuhlanganisa nalawo okungenzeka angabujwayele kangako ubuchwepheshe.Izimpawu ezicacile, imiyalelo, nezinketho zosizo kufanele zinikezwe ukuze kusekelwe amakhasimende angase adinge ukuqondiswa lapho esebenzisa amakhiwokhi.
Ngaphezu kwalokho, amabhizinisi kufanele abeke phambili ukugcinwa nokuhlanzeka kwezindawo zoku-oda isikrini sokuthinta ukuze kugcinwe izindinganiso zenhlanzeko nokuqinisekisa umuzwa omuhle wamakhasimende.Ukuhlanza okujwayelekile kanye nezinqubo zokukhucululwa kwendle kufanele kusetshenziswe ukuze kuncishiswe ubungozi bokungcola futhi kugqugquzelwe indawo ephephile nehlanzekile kumakhasimende.
Amathrendi Azayo Nezinto Ezintsha
Njengoba ubuchwepheshe buqhubeka nokuvela, ikusasa le I-self service kioskkungenzeka ibone ukuthuthuka nokuqanjwa kabusha.Amanye amathrendi kanye nentuthuko engenzeka kulesi sikhala ihlanganisa:
1. Ukuhlanganiswa Nezinhlelo Zokusebenza Zeselula: Amakhiwokhi oku-oda esikrinini sokuthinta angase ahlanganiswe nezinhlelo zokusebenza zeselula, okuvumela amakhasimende ukuthi ashintshe kalula phakathi koku-oda ku-kiosk nokufaka ama-oda ngama-smartphone awo.Lokhu kuhlanganiswa kungathuthukisa ukunethezeka futhi kunikeze amakhasimende umuzwa obumbene eziteshini ezahlukene.
2. Ukwenza kube ngokwakho kanye nezincomo eziqhutshwa yi-AI: Ama-algorithms athuthukisiwe namandla obuhlakani bokwenziwa (AI) angase asetshenziswe ukuze kuhlinzekwe izincomo eziqondene nawe kanye neziphakamiso kumakhasimende ngokusekelwe kuma-oda awo adlule, izintandokazi, namaphethini okuziphatha.Lokhu kungathuthukisa amandla okuthengisa kanye nokuthengiswa okuphambanayo kwamakhiwokhi oku-oda kwesikrini esithintwayo.
3. Ukukhokha Noku-oda Ngaphandle Kokuthinta: Ngokugxila okwengeziwe kwenhlanzeko nokuphepha, amakhikhikhi woku-oda esikrinini sokuthinta angase ahlanganise izinketho zokukhokha ngaphandle kokuthinta, njenge-NFC (Near Field Communication) namandla wesikhwama semali yeselula, ukuze kuncishiswe ukuthintana ngokomzimba phakathi nenqubo yoku-oda nenkokhelo.
4. Izibalo Ezithuthukisiwe Nokubika: Amabhizinisi angase akwazi ukufinyelela izibalo eziqinile nezici zokubika, eziwavumela ukuba athole imininingwane ejulile ngokuziphatha kwamakhasimende, ukusebenza komsebenzi, namathrendi.Le ndlela eqhutshwa yidatha ingazisa ukuthathwa kwezinqumo kwamasu futhi ithuthukise intuthuko eqhubekayo kulwazi lwamakhasimende.
Isiphetho
Amakhikhiwo woku-oda kwesikrini sokuthintaziguqule indlela amakhasimende asebenzisana ngayo namabhizinisi embonini yokudla neziphuzo.Lawa madivayisi asungulwayo anikezela ngezinzuzo eziningi, okuhlanganisa ukuzizwisa kwekhasimende okuthuthukisiwe, ukunemba okukhuphukile kokuhleleka, kanye nokusebenza kahle okuthuthukisiwe.Nakuba kunokucatshangelwa nezinselele okufanele kubhekwane nazo, wonke umthelela we-touch screen oda amakhikhini kumabhizinisi nakumakhasimende muhle ngokungenakuphikwa.
Njengoba ubuchwepheshe buqhubeka nokuthuthuka,umshini woku-odazilungele ukuthuthuka ngokuqhubekayo, ezihlanganisa izici ezintsha namandla ahambisana nokushintsha okuthandwayo kwabathengi kanye nezitayela zemboni.Ngokwamukela lezi ntuthuko nokusebenzisa amandla oku-oda kwesikrini sokuthinta, amabhizinisi angakhuphula ukunikezwa kwawo futhi alethe okuhlangenwe nakho okukhethekile okuhlangabezana nezidingo zamakhasimende anamuhla ane-digital-savvy.
Isikhathi sokuthumela: Mar-29-2024