Isikrini esichukumisayo esiodola ikhiyoskii-self-service, isixhobo esisebenzisanayo esivumela abathengi ukuba babeke iiodolo zokutya kunye neziselo ngaphandle kwesidingo sokusebenzisana kwabantu.Ezi kiosks zixhotyiswe ngojongano lwescreen esichukumisayo esivumela abathengi ukuba bajonge kwimenyu, bakhethe izinto, benze iiodolo zabo, kwaye benze iintlawulo, zonke zingenamthungo nangempumelelo.
Zisebenza njani iTouch Screen yokuodola iiKiosks?
Iikhiyoski zokuodola zesikrini zesikrini ziyilelwe ukuba zibe lula kwaye zisebenziseke lula.Abathengi banokuhamba baye kwi-kiosk, bakhethe izinto abafuna ukuzi-odola kwimenyu yedijithali, kwaye benze iiodolo zabo ngokwezinto abazithandayo.Ujongano lwescreen esichukumisayo sivumela amava agudileyo kwaye asebenzisanayo, kunye neendlela zokongeza okanye zokususa izithako, khetha ubungakanani besahlulo, kwaye ukhethe kwizinto ezahlukeneyo zokwenza ngokwezifiso.
Emva kokuba umthengi egqibe umyalelo wabo, banokuqhubekela phambili kwisikrini sokuhlawula, apho banokukhetha indlela yabo yokuhlawula abayithandayo, njengekhadi letyala / i-debit, intlawulo yeselula, okanye imali.Emva kokuba intlawulo iqhutywe, umyalelo uthunyelwa ngokuthe ngqo ekhitshini okanye kwibha, apho ilungiselelwe kwaye izaliseke.Abathengi banokuqokelela iiodolo zabo kwindawo echongiweyo yokuchola okanye baziswe etafileni yabo, ngokuxhomekeke kulungiselelo lokusekwa.
Iinzuzo zeSelfOukulawulaSinkqubo
Iikhiyokhi zokuodola isikrini sokuchukumisa zibonelela ngoluhlu olubanzi lweenzuzo kumashishini nakubathengi.Makhe sijonge ngakumbi kwezinye iingenelo eziphambili zezi zixhobo zintsha.
1. Amava oMthengi aPhuculweyo: Ii-kiosks zokucwangcisa isikrini sesikrini zibonelela abathengi ngendlela efanelekileyo nefanelekileyo yokubeka iiodolo zabo.Ujongano olubonakalayo kunye neempawu ezisebenzisanayo zenza inkqubo yokuodola ikhawuleze kwaye ilula, ukunciphisa amaxesha okulinda kunye nokuphucula ukwaneliseka kwabathengi ngokubanzi.
2. Ukuchaneka koMyalelo owandisiweyo: Ngokuvumela abathengi ukuba bafake iiodolo zabo ngqo kwinkqubo,umatshini wokwenza inkonzo ye-kioskukunciphisa umngcipheko weempazamo ezinokuthi zenzeke xa imiyalelo ihanjiswa ngomlomo.Oku kunceda ukuqinisekisa ukuba abathengi bafumana ezona zinto bazicelileyo, nto leyo ekhokelela ekuchanekeni komyalelo ophezulu kunye neemeko ezimbalwa zokunganeliseki.
3. Ukuthengisa kunye namathuba okuthengisa ngokunqamlezileyo: Ii-kiosks ze-screen order ordering ziyakwazi ukucwangciswa ukuba zicebise izinto ezongezelelweyo okanye ukuphuculwa okusekelwe kukhetho lwabathengi, ukubonelela ngamashishini ngamathuba okuthengisa kunye nokuthengisa iimveliso.Oku kunokukhokelela ekunyukeni kwamaxabiso e-odolo ephakathi kunye nengeniso ephezulu yeshishini.
4. Ukuphucula ukusebenza kakuhle: Ngee-kiosks zokucwangcisa isikrini, amashishini angakwazi ukulungelelanisa inkqubo yabo yoku-odola kunye nokunciphisa umsebenzi wabasebenzi bangaphambili.Oku kuvumela abasebenzi ukuba bagxile kweminye imiba yenkonzo yabathengi, njengokubonelela ngoncedo lobuqu kunye nokujonga iimfuno ezithile zabathengi.
5. Ukuqokelelwa kweenkcukacha kunye noHlahlelo: Kinkqubo yokuodola ioskinokubamba idatha ebalulekileyo kwizinto ezikhethwa ngumthengi, iintsingiselo zeodolo, kunye namaxesha oodolo oluphezulu.Le datha ingasetyenziselwa ukwazisa izigqibo zeshishini, ezifana nokulungiswa kwemenyu, izicwangciso zamaxabiso, kunye nokuphuculwa kokusebenza.
6. Ukuguquguquka kunye nokwenza ngokwezifiso: Amashishini angakwazi ukuhlaziya ngokulula kunye nokwenza ngokwezifiso imenyu yedijithali kwi-touchscreen oda iikiosks ukubonisa utshintsho kwiminikelo, ukukhushulwa, okanye izinto zonyaka.Olu bhetyebhetye luvumela uhlaziyo olukhawulezayo nolungenamthungo ngaphandle kwemfuneko yezinto eziprintiweyo.
Impembelelo kuShishino kunye nabaThengi
Intshayelelo yeI-kiosk yoku-odola ngokwakho ibenempembelelo enkulu kumashishini nakubathengi kwishishini lokutya nesiselo.
Kumashishini, ii-kiosks zokuodola isikrini zinamandla okuqhuba ukusebenza kakuhle, ukunciphisa iindleko zabasebenzi, kunye nokunyusa ingeniso.Ngokwenza inkqubo yokuodola ngokuzenzekelayo, amashishini anokwabela kwakhona izibonelelo kwezinye iindawo zokusebenza kwawo, okukhokelela ekuphuculweni kwemveliso kunye nokongiwa kweendleko.Ukongezelela, ukukwazi ukubamba kunye nokuhlalutya idatha kwi-kiosks yokucwangcisa isikrini sokuchukumisa kwenza ukuba amashishini enze izigqibo eziqhutywa yidatha ezinokuphucula iminikelo yazo kunye namava omthengi ngokubanzi.
Ngokwembono yabathengi, iikhiyokhi zokuodola zesikrini zibonelela ngokulula, ukulawula, kunye nokwenza ngokwezifiso.Abathengi bayakuxabisa ukukwazi ukukhangela imenyu yedijithali ngesantya sabo, benze iiodolo zabo ngendlela abayithandayo, kwaye benze iintlawulo ezikhuselekileyo ngaphandle kokulinda emgceni okanye ukusebenzisana nomntu othatha imali.Le ndlela yokuzenzela inkonzo ihambelana nemfuno ekhulayo yamava angenamthungo kunye nokungaqhagamshelwani, ngakumbi ngenxa yobhubhani we-COVID-19.
Ngaphaya koko, ii-kiosks zokucwangcisa isikrini sokucofa zijongana nezinto ezikhethwa ngabathengi be-tech-savvy abaqhele ukusebenzisa ujongano lwedijithali kwiinkalo ezahlukeneyo zobomi babo.Ubume bokusebenzisana kwezi khiyoski bubonelela ngendlela ebandakanyayo neyanamhlanje yokuba abathengi banxibelelane namashishini, bephucula indawo yabo yokutya okanye amava okuthenga.
Imingeni kunye neNgqwalasela
Ngelixa ii-kiosks zokuodola kwesikrini zibonelela ngeenzuzo ezininzi, kukwakho imingeni kunye neengqwalasela ekufuneka amashishini ajongane nazo xa ephumeza ezi zixhobo.
Enye yeenkxalabo eziphambili yimpembelelo enokubakho kwiindima zemveli ngaphakathi kwishishini lokutya nesiselo.Njengoko ii-kiosks zokuodola isikrini zizenza ngokuzenzekelayo inkqubo yokuodola, kusenokubakho uloyiko phakathi kwabasebenzi malunga nokugxothwa emsebenzini okanye utshintsho kwiimfanelo zabo.Kubalulekile ukuba amashishini anxibelelane ngokungafihlisiyo nabasebenzi bawo kwaye agxininise ukuba iikhiyokhi zokuodola zesikrini se-touch screen zenzelwe ukuxhasana, endaweni yokuthatha indawo, ukusebenzisana kwabantu kunye nenkonzo.
Ukongeza, amashishini kufuneka aqinisekise ukuba ii-kiosks zokuodola isikrini ziyasebenziseka kwaye zifikeleleke kubo bonke abathengi, kubandakanywa nabo basenokungaqhelananga nobuchwephesha.Imiqondiso ecacileyo, imiyalelo, kunye nokhetho loncedo kufuneka lunikezelwe ukuxhasa abathengi abanokufuna isikhokelo xa besebenzisa iikhiyoski.
Ngaphezu koko, amashishini kufuneka abeke phambili ukugcinwa kunye nokucoceka kwee-kiosks zokuyalela isikrini ukuze kugcinwe imigangatho yococeko kunye nokuqinisekisa amava alungileyo kubathengi.Ukucoca rhoqo kunye neeprothokholi zococeko kufuneka ziphunyezwe ukunciphisa umngcipheko wongcoliseko kunye nokukhuthaza indawo ekhuselekileyo necocekileyo kubathengi.
Imizila yekamva kunye nezinto ezintsha
Njengoko iteknoloji iqhubeka nokuvela, ikamva le Ivenkile yokuzenzelakungenzeka ukubona inkqubela phambili kunye nezinto ezintsha.Eminye imikhwa enokwenzeka kunye nophuhliso kule ndawo ibandakanya:
1. Ukudityaniswa kunye ne-Mobile Apps: Ii-kiosks zokucwangcisa isikrini sokuchukumisa zinokudityaniswa kunye nezicelo zeselula, ezivumela abathengi ukuba batshintshe ngokungenamthungo phakathi kokuodola kwi-kiosk kunye nokubeka ii-odolo ngee-smartphones zabo.Olu hlanganiso lunokuphucula ukusebenziseka lula kwaye lubonelele abathengi ngamava amanyeneyo kuwo onke amajelo ahlukeneyo.
2. I-Personalization kunye neeNgcebiso eziqhutywa yi-AI: I-algorithms ephuculweyo kunye ne-artificial intelligence (AI) izakhono zinokuthi zixhaswe ukunika iingcebiso zomntu kunye neengcebiso kubathengi ngokusekelwe kwii-odolo zabo zangaphambili, izinto abazithandayo kunye neendlela zokuziphatha.Oku kunokonyusa amandla okuthengisa kunye nokuthengisa ngokunqamlezayo kwesikrini esichukumisayo sokuodola iikhiyoski.
3. Intlawulo yoNxibelelwano kunye ne-Order: Ngokugxininiswa okwandisiweyo kucoceko kunye nokhuseleko, ii-kiosks ze-touch screen order ordering zingabandakanya iinketho zokuhlawula uqhagamshelwano, njenge-NFC (Near Field Communication) kunye nobuchule be-wallet yeselula, ukunciphisa ukudibanisa ngokomzimba ngexesha lokuyalela kunye nenkqubo yokuhlawula.
4. I-Analytics ephuculweyo kunye neNgxelo: Amashishini anokufikelela kuhlalutyo olomelele ngakumbi kunye neempawu zokunika ingxelo, okubavumela ukuba bafumane ulwazi olunzulu ngokuziphatha kwabathengi, ukusebenza komsebenzi, kunye neendlela.Le ndlela eqhutywa yidatha inokwazisa ukuthathwa kwezigqibo ngobuchule kwaye iqhube uphuculo oluqhubekayo kumava omthengi.
Ukuqukumbela
Ikhusi elichukumisayo lokuodola iikhiyoskibayitshintshile indlela abathengi abasebenzisana ngayo namashishini kushishino lokutya nesiselo.Ezi zixhobo zintsha zibonelela ngoluhlu lweenzuzo, kubandakanywa amava aphuculweyo omthengi, ukunyuka kokuchaneka komyalelo, kunye nokuphucula ukusebenza kakuhle.Ngelixa kukho ukuqwalaselwa kunye nemiceli mngeni ekufuneka ijongwe, ifuthe elipheleleyo lokuodola kwesikrini kwi-kiosks kumashishini kunye nabathengi ngokuqinisekileyo banethemba.
Njengoko iteknoloji iqhubela phambili,umatshini wokuzenzelazikulungele ukuvela ngakumbi, zibandakanya iimpawu ezintsha kunye nesakhono esihambelana nokutshintsha kwezinto ezikhethwa ngabathengi kunye neendlela zoshishino.Ngokwamkela ezi nkqubela phambili kunye nokuxhasa amandla okuodola kwesikrini esichukumisayo, amashishini anokuphakamisa iminikelo yawo kwaye anikezele namava akhethekileyo ahlangabezana neemfuno zabathengi banamhlanje abanolwazi lwedijithali.
Ixesha lokuposa: Mar-29-2024